Building Sustainable and Data-Informed Libraries
By HyeRee Pyo
As the Mortenson Associates Program entered its third week, I found myself reflecting on how the many topics we explored throughout the program were becoming increasingly connected. While the first week focused on people and change, and the second week emphasized design and impact, this week highlighted the importance of evidence, preservation, and leadership in building sustainable libraries for the future.
Preserving Collections, Preserving Knowledge
One of the most memorable experiences of the week was learning about preservation and conservation services. Through presentations and tours of both the Preservation Services unit and the Conservation Laboratory at Oak Street Library, I gained a deeper appreciation for the work required to ensure long-term access to library collections.
Conservation work is often invisible to library users, yet it plays a critical role in protecting cultural heritage and supporting future scholarship. Seeing the careful treatment of damaged materials reminded me that preservation is not only about protecting physical objects but also about preserving access to knowledge for future generations.
Evidence-Based Library Services
Another major theme of the week was evidence-based practice. Sessions on Evidence Synthesis and AI tools for systematic reviews demonstrated how librarians increasingly support researchers throughout the research process.
I was particularly interested in how librarians contribute to evidence synthesis by helping researchers identify, evaluate, and organize information systematically. The discussion on AI tools also highlighted both the opportunities and limitations of emerging technologies. Rather than replacing librarians, these tools reinforce the importance of critical evaluation, transparency, and professional expertise in research support.
Understanding Assessment as a Tool for Improvement
The Library Assessment workshop was especially meaningful because it connected directly to my own professional interests. One idea that stayed with me was that assessment is fundamentally about reducing uncertainty and helping libraries make informed decisions. Assessment does not always require large-scale surveys or complex methodologies; even small-scale observations, interviews, and user feedback can provide valuable insights.
As I continue developing my action plan for Seoul National University Library, this session reinforced the importance of collecting meaningful data and using assessment findings to guide service improvements.
Learning About Library Leadership
This week also included discussions on library leadership and organizational development. Effective leadership is not simply about managing people or resources; it is about creating a vision, building trust, and guiding organizations through change.
Throughout the Mortenson Program, we have repeatedly discussed the importance of aligning services with user needs and institutional goals. The leadership sessions helped me see how assessment, strategic planning, and collaboration all contribute to creating meaningful and sustainable change within libraries.
Exploring the Future of Libraries
Our visit to the iSchool and discussions about HathiTrust Research Center provided another perspective on the future of libraries. I was fascinated by how large-scale digital collections and computational research methods are creating new possibilities for scholarship. The concept of non-consumptive research and the transformation of digitized collections into research data demonstrated how libraries continue to evolve alongside technology and research practices.
We also had the opportunity to visit the construction site of the new Special Collections building, which offered a glimpse into how libraries are preparing for future generations of researchers while preserving the past.
Connecting with Colleagues
One of the most enjoyable parts of the week was another networking dinner with Amani and Barbara. Compared to our first gathering, the atmosphere felt more relaxed and familiar. We shared stories about our countries, libraries, and professional experiences, which made the evening both enjoyable and meaningful.
These conversations reminded me that one of the greatest strengths of the Mortenson Program is the opportunity to learn from colleagues around the world. The relationships built during these informal moments are just as valuable as the knowledge gained in the classroom.
Visiting Urbana Free Library
Our visit to Urbana Free Library offered another example of how public libraries serve as community-centered institutions. The library demonstrated a strong commitment to accessibility, learning, and community engagement, reinforcing many of the themes we have explored throughout the program.
Springfield Field Trip
The week also included a visit to Springfield, the capital of Illinois.
Abraham Lincoln Presidential Library and Museum
Visiting the Abraham Lincoln Presidential Library and Museum provided an opportunity to explore how libraries, archives, and museums work together to preserve history and make it accessible to the public. The exhibits demonstrated the power of storytelling and interpretation in connecting people with the past.
Illinois State Library
Our visit to the Illinois State Library offered valuable insight into how a state library supports government agencies, resource sharing, and library development throughout Illinois. Learning about statewide library services and the ILLINET resource-sharing network highlighted the importance of collaboration across institutions.
A Meaningful End to the Week
Although June 19 was a holiday in the United States, the program continued with engaging activities, including a session on artificial intelligence and a creative T-shirt-making activity. It was a fitting conclusion to a week filled with learning, reflection, and new perspectives.
Looking Ahead
As the program approaches its conclusion, I have become increasingly aware that impactful libraries are built on a combination of people, evidence, strategy, and leadership. This week reinforced the importance of preserving knowledge, assessing services, supporting research, and preparing for future challenges.
The lessons from the Mortenson Associates Program will continue to influence how I think about library services, user engagement, and organizational change. I look forward to bringing these ideas back to Seoul National University Library and exploring how they can contribute to meaningful improvements for our users.