Week 2 Reflection: Libraries as Inclusive Spaces: Learning Through Design, Technology, and Heritage

This week was a rich learning journey that connected design, inclusion, technology, leadership, and heritage. Each visit and activity offered a different perspective on how libraries and cultural institutions can become more engaging, accessible, and meaningful for their communities.

One of the highlights was visiting the Centre for Design at UIUC, where we explored how design thinking can support creative problem-solving in library spaces and services. The visit showed how important it is to understand users’ needs before designing programs, exhibitions, or learning experiences. For libraries, this approach can help create spaces that are not only beautiful but also inclusive, practical, and welcoming.

During the Library Leadership Panel, we explored how artificial intelligence is reshaping the future of libraries. The discussion emphasized that libraries should not simply respond to technological change, but actively lead it by strengthening digital literacy and adopting AI in thoughtful, inclusive ways. The panel also reminded us that if libraries do not take a leading role, their future may be shaped by external forces rather than by the values and needs of their communities.

Our visit to Oak Street Library and the Conservation Lab introduced us to a different model of library storage and preservation.
Instead of traditional open shelves, the library uses high-density, climate-controlled vaults to store millions of items.
The materials are organized by size, carefully cataloged, and retrieved by trained staff using industrial lifts.
This system helps save space while maintaining easy access through the library request system.
The controlled temperature and humidity also help slow down the deterioration of materials.

Our visit to the Chicago Public Library underscored how space shapes library services. With its Harold Washington Library Center nearing 35 years old, leaders are planning upgrades cafés, exhibits, and new civic connections to keep it vibrant.

We also explored institutions such as the MacArthur Foundation and the University of Chicago Libraries, which added another layer to our understanding of how knowledge, research, funding, and cultural work can connect to social impact. These visits showed how partnerships can strengthen library work and expand its reach beyond traditional services.